A private feedback channel for your business.

Before a bad review goes online.

Customers tell you on their phone what went wrong. You get an email.

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Polls on Tuned Brand:

You say what you want. We do the rest. See it on a sample hotel, step by step.

1A hotel asks guests about their stay

PollsSample data

What do you want to know?

What do guests like about us?

Write the questions

Tuned: reads your sentence

Hotel Chmurka

QR code in the room

The hotel guest's phone

Step 1 of 4

Where do the low ratings come from?

Hotel Chmurka has low ratings. See what it does about them in Tuned.

  1. Describe the problem in one sentence. AI writes the questions, plus follow-ups for low scores.
  2. You pick the Clean style and the poll turns blue.
  3. Guests who score 1 to 3 get different questions. This one gave a 2, so we ask what went wrong.
  4. You see why unhappy guests scored low, and what to fix.
  5. Fix one thing, then ask again on the same link to see if it helped.
A sample hotel and sample data.

A bad review online? Paste it into the panel and AI suggests questions about it.

You know what your customers think.

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Customers scan a QR code and answer on their phone. You see the results in your dashboard.